Support
Contact us about OTOHAKO, send feedback, or check common questions.
Contact & Feedback
Send questions, bug reports, or requests from this form.
contact@otohako.comWe usually reply within two business days.
Other Contact Methods
- Email: contact@otohako.com
- Instagram DM: @otohako_official
FAQ
I want to delete my account
You can delete your account in My Page > Account Management. Your profile and Going activity are removed, and events and images you published in the app are deleted in a follow-up process. Remove favorites stored only on your device in the app.
I want an event corrected or removed
If you are not the organizer of the event, please contact us using the form above, email, or Instagram DM.
I want to report inappropriate content
You can send a report from a profile or event page in the app, or contact us by email or Instagram DM.
I am not receiving notifications
Push notifications are not currently available. You can see updates from people you follow in the in-app timeline.
Supported Environment
- iOS 17 or later
- Android 10 or later
- Web version on modern browsers